Cancellation/No show Policy:
Your appointment is very important to us. We reserve this time just for you and ask that if you must cancel or reschedule any appointment, you please provide us with 24 hour notice. That way our stylists can adjust their schedules accordingly and accommodate clients on our waiting list.
We will do our best to work with you in case of emergencies, as we do understand that issues can come up unexpectedly.
Please call the salon to cancel or reschedule any appointments, do not use email for any changes.
Our Cancellation Policy, if less than 24 hour notice is given, is a 100% charge of appointment time scheduled.
No Call/No show appointments will incur the 100% charge of appointment missed.
*Should you choose to leave gratuity be aware it is not allowed to be placed on a credit/debit card.*
We always want you to be 100% happy with your service. If you are not 100% satisfied we ask that you contact us within 5 days of your appointment so that we may schedule you to have a consultation, assess and discuss further options. Unfortunately, services are non-refundable.
We want you to love the products you are using. If for any reason you are not happy we will gladly accept returns for store credit or exchange within 14 days of purchase.